This policy explains exactly what personal information pkr22 collects, why we need it, how it is protected and what choices you have over your own data. We keep it straightforward — no unnecessary legal jargon.
Last updated: January 2026Six key principles that shape how pkr22 handles your data
pkr22 only collects the information necessary to run your account, process PKR payments through JazzCash, Easypaisa and Raast, and deliver the platform's services. Nothing is collected beyond what is required for these purposes.
pkr22 does not sell, rent or trade your personal information to any third-party marketing organisations. Data is shared only with the payment processors and identity verification providers that are directly required to operate your account.
All personal data transmitted between your device and pkr22 is encrypted using industry-standard TLS. Sensitive account and payment data stored on our servers is encrypted at rest with access strictly limited to authorised systems.
You have the right to access, correct and request deletion of your personal data. Most account information can be updated directly through your account settings. For data access or deletion requests, you can contact the support team directly.
pkr22 uses cookies for session management and platform performance. No third-party advertising trackers are loaded through the platform. The cookies section of this policy sets out exactly which cookies are used and why.
pkr22 will only send you promotional communications — bonus offers, PSL season promotions, VIP programme updates — if you have opted in to receive them during registration or via your account notification settings. You can opt out at any time.
This Privacy Policy applies to all users of the pkr22 platform — the website at pkr22.onl and the pkr22 mobile app for Android and iOS. By registering an account or using the platform, you confirm that you have read and accepted this policy.
pkr22 ("the Platform", "we", "us") takes the privacy of its players seriously. This Privacy Policy describes the types of personal information we collect from you when you use pkr22, how that information is used, with whom it may be shared, how it is protected and what rights you have over it.
The platform serves players in Pakistan. All account balances and transactions are denominated in PKR. Payment processing is handled through integrated channels including JazzCash, Easypaisa, Raast and bank transfer. This policy covers how data associated with these payment activities is handled alongside your standard account data.
This Privacy Policy should be read alongside the Terms and Conditions, which govern your use of the platform as a whole. In cases where this policy and the Terms overlap on data-related matters, this Privacy Policy takes precedence for data handling questions.
When you create a pkr22 account, we collect the information you provide during the registration process. This includes:
When you request a withdrawal or when our security systems flag a verification requirement, we may ask you to submit identity documents. This typically includes a copy of your CNIC (Computerised National Identity Card). This information is used solely for identity verification and fraud prevention purposes and is handled with heightened security controls.
We collect information related to your deposits and withdrawals, including your JazzCash or Easypaisa mobile wallet number, Raast ID, bank account details or card details as applicable to the payment method you use. Full card numbers are not stored on pkr22 servers — card payments are processed through our payment partners' secure environments.
We automatically collect data about how you use the platform. This includes:
If you contact pkr22 support through live chat, in-app chat or email, we retain a record of those communications for customer service quality purposes and to assist with any follow-up queries or disputes.
pkr22 uses the information collected for the following purposes:
| Purpose | Data Used |
|---|---|
| Account creation and management | Name, email, mobile number, date of birth, password |
| Processing deposits and withdrawals | Payment method details, CNIC (for verification), transaction history |
| Identity verification and fraud prevention | CNIC copy, name, date of birth, IP address, device data |
| Customer support | Account data, communication history, transaction records |
| Platform performance and personalisation | Usage data, game activity, device and session data |
| Responsible gaming monitoring | Session duration, deposit patterns, self-exclusion preferences |
| Promotional communications (opt-in only) | Email address, mobile number, notification preferences |
pkr22 does not use your data for automated profiling that produces legal or significant effects on your account, beyond standard fraud detection systems that may flag unusual activity for human review.
Payment data is handled with additional security controls given its sensitive nature. The following specific rules apply to how pkr22 processes and stores payment information:
You should never share your JazzCash PIN, Easypaisa PIN, bank internet banking password or card CVV with anyone — including pkr22 support staff. pkr22 will never ask for these credentials.
pkr22 uses cookies — small data files stored on your device — to make the platform function correctly and to understand how it is being used. We do not use third-party advertising or tracking cookies.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Session cookies | Keep you logged in during your current session; deleted when you close the browser | No — required for the platform to function |
| Security cookies | Detect and prevent fraudulent login attempts and cross-site request forgery | No — required for account security |
| Preference cookies | Remember your language and display preferences across visits | Yes — disabling resets preferences each visit |
| Analytics cookies | Track page views and feature usage in aggregate to improve the platform | Yes — opt out via browser settings |
You can manage cookie preferences through your browser settings. Disabling essential session and security cookies will prevent you from logging in to your pkr22 account. The pkr22 mobile app uses equivalent local storage mechanisms rather than browser cookies.
pkr22 applies multiple layers of security to protect your personal data and account:
While pkr22 takes all reasonable technical measures to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your login credentials secure. Use a strong, unique password for your pkr22 account and do not share it with anyone.
If you believe your account has been accessed by someone else, contact pkr22 support immediately via live chat or the in-app chat and change your password. Acting quickly limits any potential exposure.
pkr22 retains your personal data for as long as your account is active and for a period thereafter as required for legitimate operational, security and legal purposes. The general retention principles are as follows:
Where data is no longer required for any retained purpose, it is securely deleted or anonymised so that it can no longer be associated with you as an individual.
As a pkr22 account holder, you have the following rights regarding your personal data. To exercise any of these rights, contact support via live chat or email at [email protected].
You can request a copy of the personal data pkr22 holds about you, including your account details and transaction history.
If any of your personal data is inaccurate or out of date, you can update it through your account settings or by contacting support.
You can request deletion of your personal data. Requests are fulfilled subject to retention obligations — transaction records, for example, must be kept for a minimum period.
You can ask pkr22 to restrict how your data is used in certain circumstances, for example while a correction request is being reviewed.
You can opt out of promotional communications at any time through your account notification settings or by contacting support.
You can request a structured export of the personal data you have provided to pkr22 in a commonly used, readable format.
pkr22 aims to respond to all data rights requests within a reasonable timeframe. For straightforward requests such as account data access, responses are typically provided within a few business days. More complex deletion or restriction requests may take longer where verification or legal review is required.
pkr22 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If a user provides false information about their age during registration, pkr22 will close the account upon discovery and return any real-money deposits made, with any bonus or winnings forfeited in line with the Terms and Conditions.
If you believe a minor has registered on pkr22 using false information, please contact support immediately so the account can be reviewed and closed. Protecting young people from online gaming platforms is something pkr22 takes seriously — see the Responsible Gaming page for more information on age controls and parental guidance resources.
pkr22 may update this Privacy Policy from time to time to reflect changes in the platform's data practices, technology or applicable requirements. When material changes are made, registered players will be notified through an in-platform notification or via email to the address registered on the account.
The revised policy will be published at pkr22.onl/privacy-policy with an updated "last updated" date shown at the top of the page. Continued use of the platform after notification constitutes acceptance of the revised policy. If you do not accept the changes, you should cease using the platform and contact support to request account closure.
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your personal information has been handled, the pkr22 support team is available through the following channels:
For questions about your account rules or platform use more broadly, the FAQ page covers the most common topics. For details on responsible gaming tools, deposit limits and self-exclusion, visit the Responsible Gaming page.
Data rights requests submitted by email are handled by the pkr22 support team and are typically acknowledged within one business day. We take privacy queries seriously and will follow up until your question is fully resolved.
Registration takes under two minutes. Deposit in PKR via JazzCash, Easypaisa or Raast and start playing fish games, bingo, live casino and cricket betting — all on one platform.
18+ only. Gaming involves financial risk. Please play responsibly.